Questions about repairs
What contractors in Morocco ask us when a machine stops.
Getting us out
Who repairs construction equipment in Morocco?+
We do, working out of Mohammedia, either at the yard or on your site depending on the fault.
Will you repair a machine I did not buy from you?+
Yes. Any make we can get parts for, whoever sold it to you.
Can you come out to my site?+
Yes for servicing and ordinary faults. Heavy work goes to the yard where the lifting gear is.
How do I get somebody out quickly?+
Message us on WhatsApp with the machine, the symptom and the town. A short video of the fault speeds everything up.
How long does a repair take?+
It depends on the fault and the part. We give you a time along with the quote rather than afterwards.
Do you work weekends when a job is running?+
Tell us the deadline you are working to and we will tell you honestly what we can do.
Common faults
My excavator has lost hydraulic power, what now?+
Stop working it. Describe the symptom to us, because a pump, a control valve and a leak all look similar and none of them are fixed the same way.
Can you rebuild a diesel engine on an excavator?+
Yes, from fuel and cooling work through to heavy work at the yard.
Do you replace worn undercarriage?+
Yes, we strip and rebuild the whole running gear. Left too long it starts damaging the frame, which turns a parts bill into a structural one.
Do you work on tippers and mixer trucks?+
Yes. We sell tippers, mixers and tankers, so we service them too.
What does an excavator need every 500 hours?+
Filters, oils, greasing and a proper look at the undercarriage and the hoses. That is the servicing that prevents the big bills.
Can you inspect a machine before I buy it from somebody else?+
Yes. An inspection costs a great deal less than the wrong machine.
Quotes and fleets
What does a hydraulic repair cost in Morocco?+
We cannot say without looking. We diagnose first and then give a firm price before any work starts.
Do you diagnose before quoting?+
Always. A price given over the phone without a diagnosis is a price that will change, and we do not work that way.
Do you supply the parts with the repair?+
Yes, and you see the parts priced separately from the labour.
Can you service several machines at once?+
Yes, and it is cheaper that way. Send us the fleet list and we will organise one visit.
Do you offer a maintenance contract for a fleet?+
We can set up regular servicing for several machines. Tell us how many you have and where they work.
Do you look after rental machines?+
Yes. Rental machines work harder than owned ones and need servicing more often.
Is it better to repair an old machine or replace it?+
Compare the repair against what the machine is worth and what it still earns you. We give an honest view even when it does not suit us.
