Questions about parts
What owners and fleet managers in Morocco ask us most.
What we can source
Where can I buy construction equipment parts in Morocco?+
From us. We order through the same channels we use for machines and we deliver anywhere in Morocco.
Do you supply Caterpillar parts in Morocco?+
Yes, wear parts, hydraulics, undercarriage and service items. Send us the model and the serial number.
Can you get Komatsu, Hyundai and Doosan parts?+
Yes. These are common makes and the parts are straightforward to source.
Do you supply SDLG and XCMG parts?+
Yes, and often faster than Japanese makes because those parts come out of China.
Do you sell undercarriage parts and track chains?+
Yes, chains, rollers, idlers and sprockets. It is the most neglected part of a machine and the most expensive to catch up on.
Can you supply buckets, teeth and wear parts?+
Yes, for excavators and for loaders, including cutting edges and tooth adapters.
Do you supply hydraulic hoses and cylinders?+
Yes, along with pumps. For a hose, a photograph showing the end fittings is often enough.
Do you sell filters for routine servicing?+
Yes. Many buyers take a set of filters with the machine so they are not held up later.
Do you sell tires and rubber tracks?+
Yes, for loaders, backhoes and mini excavators.
Ordering
What do you need from me to quote a part?+
The make, the model, the serial number if you have it, and a photograph of the worn part where it sits on the machine.
What if I do not know the part number?+
That is normal and it is not a problem. Send photographs and the serial number, and identifying the part is our job, not yours.
Will you supply parts for a machine I bought elsewhere?+
Yes. Who sold you the machine is none of our business.
Are your parts original or aftermarket?+
Both exist and we tell you which one we are offering before you order. On some wear items aftermarket is the sensible choice, on others it is not.
Can you quote parts in dirhams?+
Yes for anything supplied inside Morocco. Ask and we will quote it the way that suits your accounts.
Can you supply a parts package for a whole fleet?+
Yes. Send us the list of machines and we will put together a service package for all of them.
How do I ask for a parts quote?+
Send the make, the model and a photograph on WhatsApp. You will normally have a price and a lead time the same day.
Delivery and fitting
How long does a part take to arrive from China?+
It depends on the part and how we bring it in. Tell us how urgent it is at the start, because that changes the route we use.
Can you find a part for an old machine?+
Often yes. Older machines are exactly where our Chinese contacts earn their keep.
Can you fit the part to my machine?+
Yes, either at the Mohammedia yard or on your own site depending on the work.
Do you deliver parts across Morocco?+
Yes, anywhere in the country. Tell us the town when you send the part details.
