Questions we are asked
What worried buyers ask us, answered plainly rather than brushed aside.
The honest answer
Is buying a used excavator from China risky?+
It carries the same risk as any purchase made at distance, which is manageable if you check the seller properly. The machines themselves are not the problem, and China supplies working equipment to most of the world.
What normally goes wrong when people buy from China?+
Hours that do not match the meter, photographs of a different machine, a broker who never had the unit, or payment sent to a personal account. All four are avoidable with the right checks.
Can I trust a Chinese exporter I found online?+
Some, not all. Judge them on what they publish, whether they own the machines, who receives the payment and whether they allow independent inspection, rather than on how professional the website looks.
Has anyone ever been scammed buying machinery from China?+
Yes, and pretending otherwise would be dishonest. That is exactly why the checks on this page matter and why we structure payment through an American company rather than asking you to trust us blindly.
Making it safe
How do I verify a machinery seller before paying?+
Look up the company that will receive your money and confirm it exists and matches the name on the invoice. Ask for a photograph of a specific detail taken on the day. Both are quick and both stop most problems.
Who should I be paying, a company or a person?+
A company, always, and one whose name matches the invoice. Payment on our China machines goes to Beaumont Investment Group, LLC in the United States, which you can check before you send anything.
Is it safer to buy from a company with a parent company abroad?+
It helps, because there is an established business on the other side of the transaction that can be verified in a jurisdiction you may trust more. That is the reason our China sales run through the United States.
What should I never do when buying machinery overseas?+
Never send the full amount to an account in a personal name, and never pay against photographs alone when an inspection was available to you. Those two mistakes account for most of the bad stories.
Before the money moves
Should I use an inspection company before buying?+
If it is your first purchase, yes. An independent inspection costs a small fraction of the machine and removes almost all of the doubt, and any seller who resists it has told you something important.
Will you let an inspector into your yard?+
Yes, at either yard, and it causes us no difficulty at all. Buyers from South Asia and Africa visit Qingdao regularly and we make the machine available.
What paperwork proves the sale is genuine?+
A commercial invoice from a named company, a packing list and a bill of lading in your name. If a seller is vague about who will issue those, treat that as a warning.
What happens if the machine is not as described?+
It should not reach that point, because we encourage photographs, video and independent inspection before payment precisely so there are no surprises. If something is wrong, tell us and we will deal with it rather than stop answering.
